Privacy Policy
Effective Date: December 22, 2025
Last Updated: December 22, 2025
1. Introduction
Q&A Thought Partners (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, qandallc.com, engage in coaching or consulting services, or communicate with us in any way.
Our practices are consistent with the International Coaching Federation (ICF) Code of Ethics, which emphasizes confidentiality, informed consent, and respect for your privacy and personal data.
2. Information We Collect
We collect information that you voluntarily provide to us, including but not limited to:
Personal Information: name, email address, phone number, organization, job title, and any other contact details provided through forms, email, or scheduling tools (e.g., Calendly).
Coaching-Related Information: information you share during consultations, assessments, or coaching sessions (which is always kept confidential per ICF standards).
Technical Data: information collected automatically when you visit our website, such as IP address, browser type, device information, and analytics cookies.
We collect only the data necessary to deliver our coaching, consulting, and communication services effectively.
3. How We Use Your Information
We use your information to:
Provide coaching, consulting, and facilitation services;
Respond to inquiries and schedule sessions;
Maintain records consistent with ICF ethical standards;
Improve our services and website experience; and
Send relevant updates, newsletters, or event invitations (only with your consent).
We do not sell, rent, or trade your personal information.
4. Confidentiality and Coaching Ethics
All information shared during coaching or consulting engagements is strictly confidential, in alignment with the ICF Code of Ethics (Sections 4 and 5).
We do not disclose any client information without explicit, written consent, except as required by law or when there is an imminent risk of harm to self or others.
5. Data Retention
We retain personal and coaching-related information only as long as necessary to:
Fulfill the purposes described in this policy;
Comply with legal, accounting, or professional requirements; and
Honor coaching and consulting agreements.
You may request deletion of your personal data at any time by contacting us (see Section 10).
6. Cookies and Analytics
Our website may use cookies or similar tracking technologies to enhance your browsing experience and analyze website usage. You can adjust your browser settings to refuse cookies, though some site features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Sharing of Information
We may share limited information with:
Service Providers: trusted partners who help us operate the website, scheduling, or communications (e.g., Calendly, Mailchimp, Zoom, Google Workspace), bound by confidentiality and data protection agreements.
Legal Authorities: if required by law or to protect the rights, property, or safety of our clients or business.
9. Your Rights
You have the right to:
Access, correct, or delete your personal information;
Withdraw consent for communications or marketing; and
Request a copy of your information held by Q&A Thought Partners.
